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We can provide a range of
in-house custom designed training
to meet the goals of your organisation. Our most popular
workshops are:
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Effective Complaint Handling
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Negotiation
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Mediation and Dispute Resolution Skills
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Facilitation Skills
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Community Engagement for Companies
We will happily design a workshop to meet the unique needs
of your group.
Nina Harding has designed and conducted hundreds of training
courses in Australia and Asia Pac region. She has conducted
postgraduate training courses at numerous universities
including the University of Sydney, La Trobe University and
Hong Kong University.
Nina has conducted training for ATSIC, State Forests, NSW
Premier’s Department, Optus, The Insurance and Savings
Ombudsman NZ, The Energy and Water Ombudsman NSW,
Aboriginal Land Councils, KPMG, US Aid and United
International Pictures.
Nina Harding is a popular speaker at conferences, including
recently: keynote speaker at the Insurance and Savings
Ombudsman’s Conference in NZ; Financial Industry Complaints
Service annual conference; Energy and Water Ombudsman,
Victoria, annual conference.
Nina is an Adjunct Senior Lecturer at La Trobe University
and a Lead Trainer for LEADR. LEADR is the preeminent
association for dispute resolvers in Australia. Please see
the Our Expertise page to read more about Nina’s
professional qualifications.
Negotiation Training
We have trained hundreds of lawyers and business people in
negotiation skills. Click here to learn more about our
fun/interactive and effective negotiation programs.
Effective Complaint Handling
An exciting and popular program for anyone dealing with
complaints. Nina has trained hundreds of people from the
financial, telecommunications and utilities industries in
effective complaint handling. Save time, money and stress
by managing complaints more effectively.
Click here to
learn more.
Mediation and Dispute Resolution Training
Nina Harding has been teaching mediation training workshops
for over a decade. She has taught judges, barristers,
counsellors, teachers, business people, university students,
union officials and many others how to resolve disputes.
To find out about our mediation training please
click here.
Facilitation Training
Would you like to have more productive meetings? We will
teach groups and teams how to negotiate, discuss and resolve
issues in meetings. Click here for more info.
Community Engagement
Many Australian companies are learning how to communicate
and engage with their local communities. Companies that are
able to communicate openly with their local communities have
an opportunity to understand their concerns and avoid
conflict.
To find out more about our work with
Community
Engagement please click here.
To find out more about the training we conduct in
Community Engagement
please click here.
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